This Solution Brief highlights the issues facing both communications equipment providers and telecommunications carriers as they strive to deal with a changing competitive landscape of hybrid players, legacy systems and customer churn. Case studies from the biggest and best telecommunications companies show you how IT and Business have used BPM (Business Process Management) disciplines and technologies to streamline mission-critical processes and gain competitive advantage.

Today, most BPM tools see human task as an end point – making an accept, reject, or delegate decision. The system is oblivious to what that person needs to arrive at a decision – who he needs to talks to, the documents he needs to reviews, the people he must email. In order to capture the totality of the process lifecycle, BPM must enable collaboration – not just in in aligning business and IT goals and deliverables during the development cycle, but with functions that capture and promote end-user productivity.

How do you pick the process that best addresses corporate objectives, current problems and feasibility concerns?

Every company considering an investment in Business Process Management (BPM) practices and technology asks this question. This is called process discovery. It is a crucial capability for your organization. Learn about the challenges of process discovery, what capabilities you need to develop and how Lombardi’s Blueprint can help you get started with BPM.

Are you a product-centric enterprise striving for agility in bringing quality goods to market faster? Do you deal with a complex value chain with multiple handoffs and contingency points? Business Process Management (BPM) solutions help companies like yours turn product lifecycle management into a competitive weapon. Download this informative solution brief now to see how leaders have transformed their order management, product planning, and channel forecasting processes to capture more customers and nimbly respond to market changes.

In its simplest form, business process management (BPM) is the definition, modeling, execution, automation and management of business processes. Organizations worldwide use BPM to coordinate workbetween people and systems, with the ultimate goal of improving organizational efficiency, responsiveness and reliability.

Are your BI systems loaded with untapped potential that can increase your company’s success? Make all that intelligence actionable with process management solutions and boost performance metrics by magnitudes.

Download this informative solution brief, “Making Intelligence Actionable: Business Process Management and Business Intelligence.”

Enterprises combining BI & BPM report significant performance gains and efficiencies. See how!