A service-oriented architecture (SOA) provides businesses with the ability to rapidly deploy new applications and easily integrate with other component applications both inside and outside the organization. Yet while it provides a great deal of flexibility for business units and IT departments, an SOA also creates difficulty in managing the consistency of business decisions delivered through various applications. This white paper describes how business rules management systems (BRMS) can help companies manage decision processes and achieve decision consistency across an SOA-based enterprise.
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...
