A service-oriented architecture (SOA) provides businesses with the ability to rapidly deploy new applications and easily integrate with other component applications both inside and outside the organization. Yet while it provides a great deal of flexibility for business units and IT departments, an SOA also creates difficulty in managing the consistency of business decisions delivered through various applications. This white paper describes how business rules management systems (BRMS) can help companies manage decision processes and achieve decision consistency across an SOA-based enterprise.
Don’t Just Add AI to the Old Workflow. Rethink the Work.
Once organizations see where AI is already supporting process work, the next question is not simply, “Where else can we use it?” The better question is: What should the work become now that AI can help with part of it? That distinction matters. Adding AI to the Old...
