Beyond ITIL: Process-Aware BSM Connects IT to Business Priorities

Whitepapers | BPMInstitute.org
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CIOs and IT leaders are under tremendous pressure to demonstrate how they deliver real value to their businesses. They must ensure that their IT staff is working on the right activities at the right time plus ensure that Business and IT priorities are aligned. Summit Strategies analysts have identified a number of key global business process transformations that can be successfully executed when IT and business leaders share a common view – from the dynamic day-to-day operational IT priorities to the ups and downs of customer demand within key business processes. Learn how to lead business and IT alignment by using process-aware Business Service Management solutions. Download Summit Strategies’ latest research paper on connecting IT to Business Process Priorities for competitive advantage.

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