More and more companies are documenting their internal business processes. The purpose of the documentation process is not merely having some background information on the way of working, but to have a reliable view on the actual situation in order to be able to identify potential structural shortcomings and inefficiencies. The process modeling outcome is in many cases used for business process improvement, or process optimization.
Beyond the Basics
How to Deepen Your BPM Expertise: Once you’ve laid a solid foundation in Business Process Management (BPM—mapping workflows, analyzing inefficiencies, and optimizing day-to-day operations—the question becomes: “How do I take my knowledge to the next level?” At the...