It seems the more technology transforms the way you run your business, the higher the bar of customer expectations is raised, and the faster the pace of change accelerates. You’re doing things faster and better than ever, at lower cost, and on a more global scale, but you still feel you’re falling behind. Your twenty-first century pain points make you long for the days when the biggest worry was Y2K.
The Future of BPM: Trends and Innovations to Watch
Business Process Management (BPM) has come a long way—from hand-drawn flowcharts in conference rooms to enterprise-wide platforms that automate end-to-end workflows. Yet BPM’s evolution is far from over. Emerging technologies and shifting business models continue to...