Business Exceptions are created as processes break down, as new ways of doing business replace old, and as partners change their processes. If not well managed, exceptions will reduce operational profitability and impede growth. The annual direct labor cost of exception management exceeds $10 billion. However, the indirect impact of exceptions – including indirect costs, lost revenue, dissatisfied customers, and lost agility – is much greater. Vitria, a pioneer in business process applications, is pleased to present this whitepaper that discusses root causes, business impacts, available approaches, and Vitria’s new purpose-built product to solve this problem – Resolution
Enhancing Your Team’s BPM Capabilities: The Value of External Expertise
Enhancing Your Team's BPM Capabilities: The Value of External Expertise In today’s dynamic business environment, managing and improving business processes is critical for any organization aiming to maintain a competitive edge. Many companies consider handling Business...
