Imagine if you could capture processing activity right at the source – the employee desktop. Imagine if this activity could be translated into:
- Real-time process maps for quick identification of process variances and bottlenecks
- Personalized guidance to ensure accurate and efficient processing
- Robust reporting showing employee efficiency in application use, productivity, idle time, and process adherence.
Download the white paper from Verint® Systems, Desktop & Process Analytics: A Powerful Solution for Business Process Improvement, to find out how our solutions can help ensure adoption of process improvement changes and support a culture of continuous improvement.