Goal-oriented BPM is an approach that makes the development and identification of business processes a more intuitive and natural activity. It uses familiar organizational concepts such as goals, and the steps taken to achieve those goals (sub-goals), provides granular visibility into goal progression, and allows processes to intelligently change course as events unfold. When managed and deployed appropriately, goal-oriented BPM delivers significant benefits, including:
- Faster, less expensive process creation via process component reuse
- Significant business user engagement in process design
- A better context for process monitoring
This white paper provides an overview of goal-oriented BPM: the underlying concepts, management practices, basic implementation methodology, and characteristics of the technology that effectively support this new approach. It outlines the benefits you can achieve with goal-oriented BPM and discusses how the methodology and its supporting technology will bring a new level of agility and flexibility to your business.
