This Solution Brief highlights the issues facing both communications equipment providers and telecommunications carriers as they strive to deal with a changing competitive landscape of hybrid players, legacy systems and customer churn. Case studies from the biggest and best telecommunications companies show you how IT and Business have used BPM (Business Process Management) disciplines and technologies to streamline mission-critical processes and gain competitive advantage. Through BPM’s efficiencies and cost reductions, telecommunications companies have found ways to adapt quickly to a shifting industry landscape – resulting in more market share and lower costs.
Advanced Process Governance: Managing BPM for Long-Term Success
As organizations mature in their Business Process Management (BPM) journeys, the spotlight shifts from one-off improvements toward a more strategic, sustainable framework. Enter process governance: the mechanism by which companies ensure that BPM efforts remain...
