In its simplest form, business process management (BPM) is the definition, modeling, execution, automation and management of business processes. Organizations worldwide use BPM to coordinate workbetween people and systems, with the ultimate goal of improving organizational efficiency, responsiveness and reliability.
In the past, the primary BPM business drivers consisted of process automation, integration and visibility By automating mundane tasks and monitoring workloads, BPM enables companies to increase productivity and reduce operational costs BPM also enables the re-use of existing business components and the creation of new business components – helping organizations integrate disparate applications and leverage investments in legacy systems And by providing real-time visibility into enterprise processes, BPM allows business and IT staff to control critical operations.