Competitive advantage in business depends on the ability to excel in key business processes. Business Process Management (BPM) is typically delivered with an integrated set of tools that provide a closed-loop system for optimizing business performance.
Collaborative BPM expands the scope of traditional BPM and is moving to priority number one as organizations search for an integrated solution that provides an environment to coordinate the dynamic activities of human-driven, collaborative processes.
Optimizing the collaborative work of employees, through a more structured sequence of steps, can help an organization transcend the limits of status quo to realize a new phase of enterprise productivity.
Collaborative BPM is unique because it not only depends on people, but it depends on the people to work collaboratively on specific activities to reach the desired business goals.