Quality processes are central to the success of any large organization, and all business units should play by the same rules. While this is certainly true, each department is bound to have unique requirements which is why a one-size-fits-all approach to business processes doesn’t work. This white paper uses the example of one department that typically considers itself the exception to business process standardization, the legal department. Readers will learn how solid business processes enabled this department to improve its work involving customer transactions and its effort to make business units more successful.
Beyond the Basics
How to Deepen Your BPM Expertise: Once you’ve laid a solid foundation in Business Process Management (BPM—mapping workflows, analyzing inefficiencies, and optimizing day-to-day operations—the question becomes: “How do I take my knowledge to the next level?” At the...
