Quality processes are central to the success of any large organization, and all business units should play by the same rules. While this is certainly true, each department is bound to have unique requirements which is why a one-size-fits-all approach to business processes doesn’t work. This white paper uses the example of one department that typically considers itself the exception to business process standardization, the legal department. Readers will learn how solid business processes enabled this department to improve its work involving customer transactions and its effort to make business units more successful.
The Future of BPM: Trends and Innovations to Watch
Business Process Management (BPM) has come a long way—from hand-drawn flowcharts in conference rooms to enterprise-wide platforms that automate end-to-end workflows. Yet BPM’s evolution is far from over. Emerging technologies and shifting business models continue to...
