This course is an overview of a standards-based approach to automating and digitizing business decision-making. Using a Decision Management approach, decision modeling and business rules technology is a proven way to automate decisions for increased business agility and more effective, more targeted processes.

The Decision Management approach leverages decision modeling and business rules technology to drive the effective automation of decision-making. Digitizing and automating decisions increases business agility and improves performance. Applying decision management and adopting decision modeling and business rules technology improves customer service, enables one-on-one marketing, increases straight-through processing, and more effectively leverages limited resources. This course introduces you to key best practices to delivering successful decision automation projects.

You’ll learn about a proven, standards-based approach to defining, understanding, and automating business decisions. By way of examples drawn from a variety of industries and use cases, you’ll see how modeling decisions and managing both decisions and business rules improve business outcomes over the short term and long term. In addition, you’ll learn how effective decision management simplifies and improves business processes and how business rules management systems add value. You will also discover multiple approaches for identifying suitable decisions.

Outline:

• Overview of DMN
  • Definition
  • Overview of DMN Elements
  • The Decision Requirements Diagram
  • Three Levels of DMN
• Decision Requirement Diagrams
  • Decisions, Information, Knowledge
  • Decomposing Decisions
  • Exercises
• Decision Logic Specification
  • Decision Tables
  • Expression Language
  • Additional Considerations
• Summary

RECOMMENDED PREREQUISITES: Process Modeling with BPMN: Part 1 & Part 2